Parcel Services
What is “Parcel” in Indian Railways?
- Any consignment, other than passenger’s personal luggage, that is booked & carried by a train under the head “Parcel” is termed a Railway Parcel.
- It is a paid service under the “Goods” Tariff (not the “Passenger” Tariff) and is governed by Indian Railways Parcel (IRP) Rules, 1977 last updated 2023.
- Statutory definition (Railways Act 1989, sec. 2(22)) – “Parcels” means such goods of every description as are authorised by the Railway to be carried by passenger train or by other trains specifically approved for parcel traffic.
1. Technical & Operational Details
1.1 Parcel Traffic Classification
- VPS (Vice-Priority Scale): 1st Class parcels – booked in VP vans/SLRs; charged at Scale-P (highest).
- Ordinary Parcels: booked in brake-vans or Luggage-cum-Brake vans (SLR).
- Explosive / Dangerous goods: only in Explosive vans (EXV) or Parcel Special trains with escort.
- Perishables: booked under “Cold-Chain” or in CCTV-fitted VP vans; priority unloading.
1.2 Coaching/Parcel Stock Used
| Code | Full-form | Max pay-load | Speed rating | Usage |
|---|---|---|---|---|
| VP | Vice-Priority van | 17 t | 130 km/h | Rajdhani/Shatabdi parcel portions |
| SLR | Second-class-cum-Luggage-cum-Brake | 9 t | 110 km/h | Mail/Express |
| EXV | Explosive van | 16 t | 75 km/h | Ammunition, fireworks |
| RMS | Railway Mail Service van | 9 t | 130 km/h | Only India-Post traffic |
1.3 Booking Channels
- Physical: ~6,400 parcel counters (as on 31-03-2024).
- Digital:
- Parcel Management System (PMS) – web & mobile launched 01-10-2020.
- Rail-Parcel-App – Android/iOS (real-time tracking, e-payment).
- UTS/NTES integration – live status of parcel-carrying trains.
1.4 Charging Elements
- Base rate (per kg) – indexed to WPI (Wholesale Price Index) every 6 months (1 Jan & 1 Jul).
- Minimum chargeable weight – 10 kg (reduced from 25 kg w.e.f. 15-08-2023).
- Volumetric weight – L×B×H (cm) ÷ 5,000; charged if > actual weight.
- PMC (Parcel Minimum Charge) – ₹140 for ≤10 kg (slab-1).
- CCA (Congestion/Empty-haul Surcharge) – 0-15 % of freight – dynamic, route-wise.
- GST – 5 % on freight (no GST on India-Post traffic).
1.5 Liability & Claims
- Railway’s liability – 2 × freight (max ₹100/kg) for non-insured parcels.
- Railway’s liability – 10 × freight (max ₹500/kg) for insured parcels (max sum insured ₹50,000).
- Claim period – 6 months from date of booking (Railways Act §106).
1.6 Delivery Time Standards (2023 Circular)
| Distance slab | Time std (hrs) |
|---|---|
| ≤400 km | 12 |
| 401-800 km | 24 |
| 801-1,500 km | 36 |
| >1,500 km | 48 |
| Penalty – 10 % freight refund if beyond std (subject to force-majeure). |
2. Important Facts & Figures
- FY 2023-24 parcel earnings – ₹3,021 crore (↑ 14 % YoY).
- Annual tonnage – 4.83 million tonnes (2023-24).
- Share of e-commerce traffic – 42 % of total parcel revenue (Amazon, Flipkart, Myntra).
- Average lead – 1,047 km; average yield – ₹6.25 per kg.
- Top revenue stations – Delhi Jn., Mumbai CST, Chennai Central, Howrah, Bengaluru Cantt.
- Cold-chain facilities – 65 stations with reefer plug-in (25 kW, 440 V) for refrigerated containers.
- CCTV coverage – 100 % of VP/SLR vans since 2022.
- Explosive traffic – restricted to 55 nominated stations (list available in IRCA Vol-II).
- Free allowance for MLAs/MPs – 100 kg/month (same as passenger).
- Penalty for over-loading – double the freight on excess wt. + ₹5,000 flat fine (2022 amendment).
3. Historical Milestones
| Year | Event |
|---|---|
| 1854 | First parcel consignment (Mumbai-Thane) – 2 boxes of cotton yarn. |
| 1925 | Introduction of “Luggage & Parcel Tariff” separate from goods. |
| 1956 | Railway Mail Service (RMS) vans transferred to Railways from P&T Dept. |
| 1977 | Indian Railways Parcel Rules framed (updated 1992, 2004, 2013, 2023). |
| 1983 | Launch of “Green-Label” priority parcel trains (Delhi-Mumbai). |
| 1994 | Computerised parcel receipts at Delhi, Mumbai, Chennai. |
| 2002 | Introduction of SLR with 9 t payload (ICF design). |
| 2010 | e-Parcel receipt (e-PR) pilot at 4 stations. |
| 2015 | Liberalised parcel policy – private individuals allowed to book online. |
| 2020 | COVID-19 “Parcel Special” trains – 4,284 trains ran (Mar-Dec 2020). |
| 2021 | Roll-out of Rail-Parcel-App & PMS. |
| 2022 | First dedicated Parcel Cargo Express (PCE) rake (Delhi-Guwahati). |
| 2023 | Minimum chargeable weight reduced 25 kg → 10 kg; GST reduced 12 % → 5 %. |
4. Current Status & Recent Updates (2023-24)
- Dedicated Parcel Cargo Express (PCE): 18 rakes (BCACBM wagons, 80 ft, 23 t payload, 100 km/h) running on 12 circuits (Delhi-Mumbai, Delhi-Howrah, Delhi-Chennai, etc.).
- “One-Station-One-Product” (OSOP): 1,000 stations identified to book local product parcels (handloom, mangoes, sweets) at 40 % rebate in freight (started 12-05-2023).
- Gati-Shakti Multi-Modal Cargo Terminals (GCT) – 7 locations (e.g. Whitefield, Krishnapatnam) provided with side-loading docks for parcel vans.
- Amrit Bharat Station Scheme – 508 stations to get dedicated parcel complexes (1 lakh ft² each) by 2027.
- RFID sealing – 100 % parcels sealed with tamper-proof RFID tags since 01-04-2024; reduces pilferage by 38 % (Railway Board data).
- Drone-based last-mile pilot – Bilaspur & Secunderabad (2024) – 5 kg payload drones for 15 km radius.
- New parcel terminal policy (Feb 2024) – private investment allowed on 50-year lease; revenue sharing 7-12 %.
5. Quick-Fire Points for Exams
- Highest parcel earning division – Northern Railway (₹485 cr, FY 24).
- Only Rly stn with 100 % mechanised parcel handling – Whitefield (Bengaluru).
- Maximum no. of VP vans attached to a single train – 4 (Mumbai Rajdhani during COVID).
- Explosive traffic escort rule – 2 trained escorts for >2 t of Class-1 explosives.
- Free booking for – blood samples, human eyes, organs (under HAHO scheme).
- Insurance premium – 0.6 % of declared value (min ₹30).
- PMS generates – 12-digit Parcel Receipt Number (PRN) – first 2 digits = Rly zone code.
- Latest WPI base year – 2017-18 (used for biannual rate revision).
6. Model MCQs for Railway Exams
1. What is the minimum chargeable weight for a railway parcel as per the 2023 amendment?
Answer: 10 kg
2. Which of the following vans is authorised to carry Class-1 explosives?
Answer: EXV (Explosive van)
3. The Parcel Management System (PMS) was launched on –
Answer: 1st October 2020
4. What is the maximum speed rating of a VP van?
Answer: 130 km/h
5. The liability of Railways for an insured parcel is –
Answer: 10 times the freight subject to ₹500/kg max
6. Which station is declared as the first 100 % mechanised parcel handling terminal?
Answer: Whitefield (Bengaluru)
7. The freight rebate given under OSOP scheme is –
Answer: 40 %
8. How many dedicated Parcel Cargo Express (PCE) rakes are in operation as on 31-03-2024?
Answer: 18
9. The claim for loss of parcel must be filed within –
Answer: 6 months
10. Which GST rate is applicable on parcel freight w.e.f. 15-08-2023?
Answer: 5 %
11. The RFID sealing of parcels was made mandatory from –
Answer: 1st April 2024
12. The first Railway Parcel Rules were framed in the year –
Answer: 1977
13. What is the maximum sum insured permitted under parcel insurance?
Answer: ₹50,000
14. For distance >1,500 km, the delivery time standard for parcel is –
Answer: 48 hours
15. The payload capacity of a BCACBM wagon used in PCE is –
Answer: 23 tonnes
16. Which Railway zone earned the highest parcel revenue in FY 2023-24?
Answer: Northern Railway
17. The congestion surcharge (CCA) on parcel traffic can be levied up to –
Answer: 15 %
Last revision: 15 June 2024 (Railway Board circular No. TC-II/2014/2024/01-Parcel Policy)