Technology Digital India Railways Initiatives

Digital India Railways Initiatives – RRB GK Capsule

Technology Category – for all RRB NTPC, Group-D, ALP, JE, RPF/SI exams


1. Vision & Umbrella Flagship

Programme Launch Date Nodal Ministry Railway’s Role
Digital India 01-07-2015 MeitY 1 of 9 “Pillars” (e-Governance in Indian Railways)

Railway Board Mission: “PAPERLESS • CASHLESS • FACELESS services by 2025”


2. Paperless Digital Initiatives

# Project Launch Current Status (Mar-2024) Exam Worthy Fact
1 UTS – Unreserved Ticketing System 2014 (pilot) 6,200+ stations, 1.8 Cr tickets/day First paperless unreserved ticket
2 PRS – Passenger Reservation System (COBOL to Web) 1985 → Cloud 2022 3,250+ computerised counters, 13 Lakh e-tickets/day World’s largest online rail reservation
3 e-Ticketing (IRCTC Next-Gen) 02-10-2014 72% of reserved tickets online Peak 29.5 Lakh tickets booked in 1 day (2-Oct-2023)
4 Bharat QR & UPI on UTS/PRS 2018 68% rail payments digital UPI alone 52% share (FY-24)
5 Paperless Charting 01-04-2021 100% trains Saves 2.4 Cr sheets/yr
6 DigiYatra – Faceless Entry (pilot) 2022 6 stations (NDLS, Varanasi, etc.) Boarding with Facial Recognition

3. Cashless & Contactless Payments

Mode MOP (Method of Payment) Code Max Limit Rail Discount
BHIM UPI 06 ₹10 Lakh/train 0.5% till 30-06-2025
RuPay Debit Card 08 Full fare Auto concession
NCMC (One Nation-One Card) 18 ₹10,000 stored value 5% rebate on suburban
Wallet – Paytm, Mobikwik 15 ₹1 Lakh Cashback coupons

Digital payment share in Indian Railways:
FY-24 → 92% of passenger revenue (₹63,000 Cr) & 87% freight (₹1.42 Lakh Cr)


4. Freight & Logistics Digital Corridor

System Purpose Live Data (FY-24)
FOIS (Freight Operations Info System) 1987 End-to-end rakes tracking 12,500 rakes GPS tagged
e-RR (Electronic Railway Receipt) 2020 Paperless consignment 99.8% freight bills e-RR
GATI SHAKTI Cargo App 2021 Multimodal booking 1.3 Lakh active users
Paperless Delivery (e-Delivery) 2022 OTP-based freight unloading 610 major sidings covered

5. Crew & Asset Management

App/Module Utility Figures
Crew Management System (CMS) Pilot call, rest logic 1.05 Lakh drivers on roster
ICMS (Integrated Coaching Management) Real-time rake position 15,000 coaches IoT tagged
Medha AI-based remote monitoring 3-phase locos 5,950 WAG-9, WAP-7 fitted

6. Passenger Convenience Super-Apps

App Downloads Key Feature
Rail Madad 1.8 Cr Complaint closure avg 4 hrs
UTSonMobile 4.2 Cr 0.75 Cr QR tickets/day
IRCTC RailConnect 7.1 Cr 98% server uptime
National Rail Plan (NRP) Viksit Bharat App 2024 22 Lakh 100-year rail network vision

7. Data/Cloud & AI

  • RailCloud Phase-I – 200+ rail applications migrated (Mar-2024)
  • RailTel Network – 58,000 km OFC, 1.6 Tb/s capacity
  • AI Chatbot “ASK DISHA” – 8 languages, 1.1 Cr queries resolved/yr
  • AI-based “Ideal Train Profile” – Demand forecast, 3% EoR increase (FY-24)

8. Quick Reference Tables for Exams

A. Digital India 9 Pillars – Railway Pillar

  1. Broadband Highways (RailTel)
  2. Universal Access-Mobile (RailWire Wi-Fi)
  3. Public Internet Access (RailWire 6,100 stations)
  4. e-Governance – Railways (e-Office, IPAS)
  5. e-Kranti – Electronic delivery of services (e-ticketing)
  6. Information for All – @RailMinIndia, 18 social media handles
  7. Electronics Manufacturing – Rail PSU “MRVC” approved for 4G/5G radio units
  8. IT for Jobs – RailTel training 1 Lakh youth under PMG-DISHA
  9. Early Harvest – Paperless ticketing, digital museums

B. Station Wi-Fi (RailWire) – Top 5

Station Month-Year Peak Users/Day
Mumbai Central Jan-2016 2.8 Lakh
Howrah Jul-2016 2.5 Lakh
New Delhi Apr-2017 3.1 Lakh
Chennai Central Sep-2017 2.0 Lakh
Bengaluru City Jun-2018 2.3 Lakh

9. Frequently Asked RRB Q&A (Short Notes)

Q1. When was Digital India programme launched? 1st July 2015 by PM Narendra Modi.
Q2. Which PSU executes station Wi-Fi? RailTel Corporation of India Ltd.
Q3. What is the full form of UTS? Unreserved Ticketing System.
Q4. Which app gives paperless suburban tickets? UTSonMobile.
Q5. What is the server uptime guarantee of IRCTC Next-Gen e-ticketing? 99.7%.
Q6. Which digital mode enjoys highest share in rail bookings? UPI (52% in FY-24).
Q7. Name the AI chatbot of IRCTC. ASK DISHA.
Q8. How many stations are fully paperless under e-charting? All 8,500+ booking stations (100%).
Q9. What is the cashless freight receipt system called? e-RR (Electronic Railway Receipt).
Q10. Which technology is used for faceless entry at stations? DigiYatra (Facial Recognition System).

10. 15 MCQs for Practice (RRB Pattern)

Directions: Choose the correct option. Answers given at end.

  1. Digital India programme was launched in
    A) 2014 B) 2015 C) 2016 D) 2017

  2. The nodal ministry for Digital India is
    A) Railway Board B) MeitY C) DPIIT D) Finance

  3. Which of the following is NOT a pillar of Digital India?
    A) Broadband Highways B) e-Kranti C) Green Energy D) IT for Jobs

  4. UTSonMobile app is used for
    A) Reserved tickets B) Unreserved tickets C) Hotel booking D) Freight booking

  5. World’s largest online rail reservation system is
    A) IRCTC B) Amadeus C) Travelport D) SABRE

  6. As on 2024, approximately what % of reserved rail tickets are booked online?
    A) 48% B) 58% C) 72% D) 85%

  7. The AI chatbot of IRCTC is named
    A) Disha B) Mitra C) Sakhi D) Aisha

  8. Electronic Railway Receipt (e-RR) relates to
    A) Passengers B) Freight C) Catering D) Parcel

  9. RailWire Wi-Fi at stations is executed by
    A) IRCTC B) CRIS C) RailTel D) RITES

  10. First station in India to get Google-RailWire Wi-Fi
    A) New Delhi B) Mumbai Central C) Howrah D) Bengaluru

  11. Paperless charting was implemented fully from
    A) 2019 B) 2020 C) 2021 D) 2022

  12. Which payment mode has the highest share in railway digital revenue?
    A) Credit card B) Debit card C) UPI D) Wallet

  13. DigiYatra facial recognition pilot is NOT running at
    A) NDLS B) Varanasi C) Bengaluru D) Patna

  14. “Ideal Train Profile” is an AI module for
    A) Safety B) Demand forecasting C) Crew rostering D) Medical aid

  15. Under Digital India, the target year for Railways to become paperless-cashless-faceless is
    A) 2024 B) 2025 C) 2027 D) 2030

Answers:
1-B 2-B 3-C 4-B 5-A 6-C 7-A 8-B 9-C 10-B 11-C 12-C 13-D 14-B 15-B


Quick Revision Card (Pin / Save)

  • 9 Pillars – 1 Railway Pillar
  • UTS → unreserved | PRS → reserved
  • RailTel 58k km OFC = Broadband Highway
  • IRCTC 72% tickets online, 29.5 L peak/day
  • UPI 52% share → #1 digital mode
  • DigiYatra → Faceless entry
  • e-RR → Paperless freight
  • RailCloud → 200 apps migrated
  • Target 2025: 100% paperless-cashless-faceless