Railway Commercial

Railway Commercial

Key Information

Item Details
1. Head of Commercial Dept. Principal Chief Commercial Manager (PCCM)
2. Apex Commercial Rule Book Commercial Manual (Vol. I & II)
3. Ticket types i-Ticket, e-Ticket, PRS, UTS, ATVM, JTBS
4. GST on rail tickets 5 % for SL/2S, 12 % for AC classes (as on 2025)
5. Refund on wait-listed e-ticket Auto-refund within 3-7 days after charting
6. Station-to-station distance > 500 km Express surcharge applicable
7. Luggage free allowance 70 kg 1A, 50 kg 2A, 40 kg SL, 35 kg 2S
8. Penalty for unbooked luggage 6 × normal freight + ₹50 fine
9. Vikalp Scheme Opt for alternate train without change in fare
10. Premium Tatkal quota Dynamic pricing, 30 % of total seats
11. UTS app validity 45 min before to 45 min after journey time
12. Child fare rule ≥5 yrs full fare, <12 yrs concession 50 %
13. Parcel weight limit per piece 150 kg max, 2 m length max
14. Season ticket discount 15 % for 3-month, 25 % for 12-month
15. IRCTC service charge on e-ticket ₹15 SL/2S, ₹35 AC (capped)

Important Points

  • Reservation fee is non-refundable even if ticket is cancelled.
  • Duplicate ticket can be issued only once and before chart preparation.
  • RAC passengers are entitled to a berth (half or full) after charting.
  • Break-journey facility is allowed twice for single-journey tickets > 500 km.
  • MST (Monthly Season Ticket) is valid for unlimited travel between city pairs.
  • ‘Train Side’ booking of parcels is allowed up to 2 hours before departure.
  • Penalty for ticket-less travel is fare + ₹250 min fine + applicable charges.
  • Senior citizen concession: 40 % for men (≥60 yrs), 50 % for women (≥58 yrs).
  • Vikalp option does not guarantee allotment in the same class as original.
  • Commercial inspectors check leakage of revenue through unbooked luggage & parcels.
  • Refund rules allow TDR filing within 2 hrs of scheduled departure for e-tickets.
  • GST input credit on rail freight is available to registered traders/transporters.

Practice MCQs

1. Who heads the Commercial Department at zonal level? A. CCM B. PCCM C. DRM D. GM **Answer: B. PCCM**
2. What is the GST rate applicable on AC class rail tickets in 2025? A. 5 % B. 12 % C. 18 % D. 28 % **Answer: B. 12 %**
3. Free luggage allowance in Sleeper Class is A. 35 kg B. 40 kg C. 50 kg D. 70 kg **Answer: B. 40 kg**
4. Penalty for unbooked luggage includes A. 2 × freight B. 4 × freight C. 6 × freight + ₹50 fine D. Only ₹50 fine **Answer: C. 6 × freight + ₹50 fine**
5. Vikalp scheme allows A. Change of boarding station B. Alternate train without extra fare C. Upgrade to higher class D. Full refund if wait-listed **Answer: B. Alternate train without extra fare**
6. Premium Tatkal quota is what % of total accommodation? A. 10 % B. 20 % C. 30 % D. 50 % **Answer: C. 30 %**
7. A child aged 6 years must pay A. No fare B. 25 % of adult fare C. 50 % of adult fare D. Full adult fare **Answer: D. Full adult fare**
8. Maximum weight per parcel piece allowed is A. 100 kg B. 150 kg C. 200 kg D. 250 kg **Answer: B. 150 kg**
9. Season ticket discount for 12-month validity is A. 10 % B. 15 % C. 25 % D. 50 % **Answer: C. 25 %**
10. TDR for e-ticket must be filed within A. 30 min B. 2 hrs C. 6 hrs D. 24 hrs **Answer: B. 2 hrs**