Railway Commercial
Railway Commercial
Key Information
| Item | Details |
|---|---|
| 1. Head of Commercial Dept. | Principal Chief Commercial Manager (PCCM) |
| 2. Apex Commercial Rule Book | Commercial Manual (Vol. I & II) |
| 3. Ticket types | i-Ticket, e-Ticket, PRS, UTS, ATVM, JTBS |
| 4. GST on rail tickets | 5 % for SL/2S, 12 % for AC classes (as on 2025) |
| 5. Refund on wait-listed e-ticket | Auto-refund within 3-7 days after charting |
| 6. Station-to-station distance > 500 km | Express surcharge applicable |
| 7. Luggage free allowance | 70 kg 1A, 50 kg 2A, 40 kg SL, 35 kg 2S |
| 8. Penalty for unbooked luggage | 6 × normal freight + ₹50 fine |
| 9. Vikalp Scheme | Opt for alternate train without change in fare |
| 10. Premium Tatkal quota | Dynamic pricing, 30 % of total seats |
| 11. UTS app validity | 45 min before to 45 min after journey time |
| 12. Child fare rule | ≥5 yrs full fare, <12 yrs concession 50 % |
| 13. Parcel weight limit per piece | 150 kg max, 2 m length max |
| 14. Season ticket discount | 15 % for 3-month, 25 % for 12-month |
| 15. IRCTC service charge on e-ticket | ₹15 SL/2S, ₹35 AC (capped) |
Important Points
- Reservation fee is non-refundable even if ticket is cancelled.
- Duplicate ticket can be issued only once and before chart preparation.
- RAC passengers are entitled to a berth (half or full) after charting.
- Break-journey facility is allowed twice for single-journey tickets > 500 km.
- MST (Monthly Season Ticket) is valid for unlimited travel between city pairs.
- ‘Train Side’ booking of parcels is allowed up to 2 hours before departure.
- Penalty for ticket-less travel is fare + ₹250 min fine + applicable charges.
- Senior citizen concession: 40 % for men (≥60 yrs), 50 % for women (≥58 yrs).
- Vikalp option does not guarantee allotment in the same class as original.
- Commercial inspectors check leakage of revenue through unbooked luggage & parcels.
- Refund rules allow TDR filing within 2 hrs of scheduled departure for e-tickets.
- GST input credit on rail freight is available to registered traders/transporters.