Operations Pnr Status And Waitlist

Railway GK – PNR Status & Waitlist

Category: Operations | For All RRB NTPC, Group-D, ALP, JE Exams


1. What is PNR?

  • PNR = Passenger Name Record
  • Length: 10-digit unique number
  • Generated by: CRIS (Centre for Railway Information Systems)
  • First digit: 1-9 (Zone where journey starts; 1=CR, 2=NCR, 3=NR, … 9=SCR)
  • Last 9 digits: Randomized by PRS (Passenger Reservation System)
  • Validity: Remains same throughout the journey, even after charting.
  • QR code: Printed on top-right corner of ticket; encodes same 10-digit number.

2. Where is PNR Valid?

System PNR Valid? Remark
PRS (reserved) YES Issued across 6000+ locations
UTS (unreserved) NO Uses ‘Journey ID’ (8-digit)
IRCTC e-ticket YES Same 10-digit number
ETicket on mobile YES Screen-shot acceptable by TTE
Vikalp / Alternative train YES Original PNR retained

3. Information Stored in PNR (Exam Keywords)

  1. Passenger Details: Name, age, sex, berth preference
  2. Ticketing Details: Train no., date, class, boarding/destination, quota
  3. Payment: Fare, concession code, transaction ID
  4. Status History: Current status + all past predictions (GNWL, RLWL, PQWL, etc.)
  5. Charting Flag: Y / N (whether final chart prepared)
  6. SMS Flag: 139 / 139-RB / R-WEB (source of SMS)

4. Waitlist – Types & Priority Order

Code Full Form Priority* Typical Clearing Sequence
GNWL General Quota Waitlist 1 (Highest) Cleared first after RAC
PQWL Pooled Quota Waitlist 2 Cleared only for pooled portion
RLWL Remote Location WL 3 Cleared at remote boarding point
TQWL Tatkal Quota WL (old: CKWL) 4 Cleared only in Tatkal quota
RSWL Road-side Station WL 5 Rare; cleared last

*Priority = sequence in which CRS allots vacant berths automatically.


5. Important Numbers for Exam

  • Maximum waitlist number printed: 420 per train per class (IR rule 2010)
  • RAC limit: 120 per 3-tier sleeper coach (SL)
  • RAC limit 2-tier (2A): 60
  • RAC limit Chair-car (CC): 60
  • Berth short-termination refund: 25 % of fare for untravelled portion (Min ₹100)
  • Chart preparation time:
    • 3-4 h before departure for trains departing 12-00 hrs to 23-00 hrs
    • Previous night 20:00 hrs for trains departing 00-01 to 12-00 hrs
  • PNR prediction accuracy (official): ~92 % (2019 CRIS white-paper)
  • Average PNRs generated daily: 13-14 lakh (pre-covid)
  • Data retention: 9 months in PRS; 1 year in COA (Coach On-board Attendance) tablet

6. Quick-Fire Tables

A. Berth Abbreviations Printed on Ticket

Code Meaning Exam Tip
LB Lower Berth Senior citizen preference
MB Middle Berth Not allotted to >60 yr
UB Upper Berth
SL Side Lower
SU Side Upper
WS Window Side Chair-car

B. Refund Rules (Waitlist)

Scenario Refund % Time Limit
WL ticket unused 100 % Upto 30 min after dep. (paper)
e-ticket WL Auto refund 3-7 days No need to file TDR
RAC → partly WL Fare for WL portion refunded File TDR within 72 h

7. Frequently Asked Theory Bits

Q1. Which zone gets PNR starting with 3?

Ans. Northern Railway (NR).

Q2. Can a PQWL ticket be upgraded to GNWL?

Ans. No; quotas are distinct and non-interchangeable.

Q3. What is the minimum waitlist number at which automatic refund is initiated for e-tickets?

Ans. No such minimum; refund starts as soon as status remains WL after charting.

Q4. Who maintains the PNR database?

Ans. CRIS (Centre for Railway Information Systems).

Q5. Is PNR required for platform ticket checking?

Ans. No; platform tickets are not PNR-based.


8. 15 MCQs – PNR & Waitlist

Directions: Pick the most appropriate option.

  1. PNR is a ______ digit number.
    a) 8 b) 9 c) 10 d) 11
    Ans: c

  2. First digit of PNR indicates ______.
    a) Month of booking b) PRS zone c) Train type d) Quota
    Ans: b

  3. Which waitlist has the highest priority for confirmation?
    a) PQWL b) RLWL c) GNWL d) TQWL
    Ans: c

  4. Tatkal waitlist is now officially coded as ______.
    a) CKWL b) TQWL c) TKWL d) CTWL
    Ans: b

  5. Maximum number of waitlist tickets sold per train per class is ______.
    a) 200 b) 300 c) 420 d) 500
    Ans: c

  6. Chart for a train leaving at 06:00 hrs is prepared at ______.
    a) 02:00 hrs same day b) 20:00 hrs previous night c) 04:00 hrs same day d) 23:00 hrs previous night
    Ans: b

  7. Which organisation generates PNR?
    a) IRCTC b) CRIS c) RRB d) RBSS
    Ans: b

  8. A ticket shows CNF/S4/45/SL – what does ‘SL’ denote?
    a) Sleeper class b) Side Lower c) Seat List d) Standard Layout
    Ans: b

  9. Refund of WL e-ticket after charting is credited within ______ days.
    a) 1 b) 3-7 c) 10 d) 15
    Ans: b

  10. PNR data is purged after ______ months.
    a) 3 b) 6 c) 9 d) 12
    Ans: c

  11. RAC limit for a 3-tier sleeper coach is ______.
    a) 60 b) 90 c) 120 d) 150
    Ans: c

  12. Which of the following does not have PNR?
    a) UTS unreserved ticket b) Reserved ticket c) ETicket d) Vikalp ticket
    Ans: a

  13. If the first digit is 9, the journey starts in ______ zone.
    a) SCR b) SR c) CR d) NFR
    Ans: a

  14. Minimum deduction for cancelling WL paper ticket after dep is ______.
    a) ₹20 b) ₹60 clerkage c) ₹100 d) 25 % of fare
    Ans: b

  15. PNR-based ‘Vikalp’ scheme was launched in ______.
    a) 2015 b) 2016 c) 2017 d) 2018
    Ans: a


9. One-Liner Revision Capsule

  • 10-digit PNR, 1st digit = PRS zone, CRIS maintains, 9-month life.
  • GNWL > RAC > PQWL > RLWL > TQWL > RSWL (priority).
  • Chart 3-4 h before; night trains charted previous 20:00 hrs.
  • WL e-ticket → auto refund; paper WL → cancel 30 min after dep max.
  • Daily ~14 lakh PNRs; max 420 WL, 120 RAC in SL.

Memorise the numbers, codes & priority order – direct questions guaranteed!